Does it matter where I go to receive medical care?
The UHIP insurer, Sun Life Assurance Company of Canada, with the support of the university community, has worked closely with hospitals in Ontario to establish a preferred hospitals network, to assist members by billing the insurer on your behalf, and contain costs.
Basic medically necessary hospital services, such as in-patient hospital rooms, operating room charges, and in-patient and out-patient medical tests and procedures will generally be reimbursed at 100%.
Please note, in some cases physician services are billed by the physician directly and not by the hospital. In these situations, reimbursement will be made in accordance with the UHIP policy provisions for Physician Services in Ontario and may result in an out-of-pocket expense physician services received in a hospital.
Message to all UHIP members
If you or a member of your family is hospitalized or intending to be hospitalized for more than 48 hours, it is important to notify the UHIP insurer as soon as possible of this admission.
If you choose to be treated at or are admitted to a hospital that is not on this list, it is possible that you will have to pay expenses in addition to what UHIP pays.
If you or a member of your family is hospitalized in a hospital not in the preferred hospital network, with 48 hours' notice the UHIP insurer may relocate you to another hospital of its choice, if the transfer is approved by your attending physician.
Please check the preferred hospital network listing or call the UHIP insurer, in advance, to verify whether the hospital you intend to visit currently has an agreement with the insurer at: 1-866-500-UHIP (8447) toll-free.